CeX - Braintree

Introduction

Nestled in the heart of Braintree, Essex, at the intersection of George Yard and Coggeshall Road, lies a tech haven known as CeX. This popular electronics store, part of the global CeX brand, offers a unique blend of retail and trade-in services, making it a one-stop shop for tech enthusiasts, gamers, and bargain hunters alike. This comprehensive guide will delve into the main services offered, the store's location and accessibility, its distinctive features, practical information, and customer opinions.

Main Services

• Buy, Sell, Trade: CeX is renowned for its buy, sell, trade model. You can trade in your old tech, games, and consoles for cash or store credit, or buy new or pre-owned items at competitive prices.
• Video Games: The store boasts an extensive collection of video games for various platforms, including PlayStation, Xbox, Nintendo, and PC. You'll find new releases, classics, and everything in between.
• Electronics: From laptops and tablets to smartphones and TVs, CeX offers a wide range of electronics. Each item undergoes rigorous testing to ensure quality and performance.
• Entertainment: Besides games, you can also find DVDs, Blu-rays, and merchandise related to movies, TV shows, and music.
• On-Site Services: CeX provides several on-site services, such as device repairs, data transfer, and console repairs. They also offer a 'Game On' service, allowing you to play games on their consoles before making a purchase.

Location and Access

CeX Braintree is situated at 18 & 19 George Yard, Braintree CM7 1RB, United Kingdom, in the town center, close to other popular retailers and eateries. The store is easily accessible by both public transportation and car. The nearest bus stops are Braintree Bus Station (Stop B) and Braintree Town Hall, approximately a 2-minute walk away. Braintree railway station is about a 10-minute walk from the store.

For those driving, there are several nearby car parks, including the Freeport Braintree Shopping Centre car park, which offers free parking for up to 3 hours. The store has a dedicated parking spot for customers with disabilities.

Featured Characteristics

• Wheelchair Accessible: CeX Braintree is wheelchair-accessible, with a ramp leading to the entrance and ample space inside the store.
• Interactive Experience: The store encourages customers to interact with their products. You'll find consoles set up for gaming, TVs displaying the latest tech, and friendly staff eager to help.
• Regular Stock Updates: CeX Braintree receives regular stock updates, ensuring a varied and up-to-date selection of products.
• Loyalty Program: The store offers a loyalty program, 'CeX Rewards', where customers can earn points on purchases and trades, which can be redeemed for discounts.

Practical Information

• Opening Hours: The store is open Monday to Saturday from 10:00 AM to 6:00 PM and on Sundays from 11:00 AM to 5:00 PM.
• Contact Information: You can reach the store by phone at 3301235986 or via email using the contact form on their website. The store's website is uk.webuy.com.
• Payment Methods: CeX accepts various payment methods, including cash, credit/debit cards, and NFC mobile payments.
• Delivery and Pick-up Options: The store offers both in-store pick-up and delivery options for purchases. You can also choose to have your traded-in items sent to them via post.

Customer Opinions

With a 3.8/5 average rating from 156 Google My Business reviews, CeX Braintree enjoys positive customer feedback. Customers appreciate the store's wide selection, competitive prices, and helpful staff.

• Positive Aspects Mentioned in Reviews:
  • Wide selection of games and tech at affordable prices
  • Helpful and knowledgeable staff
  • Quick and easy trading process
  • Interactive in-store gaming experience
  • Convenient location in the town center

❓ Frequently asked questions about CeX

👍 Reviews of CeX

AJ J.

1/5

Wasted my 2 hours of journey time for collection of an item despite getting an email to say it's ready for collection. Staff need to be better in serving the customers. Very disappointed 😞. I was not given an option to get it posted. The only options were to make the commute again or get a refund. The click and collect order email was received and everything to give me the assurance to make the journey.

Scott M.

5/5

Great selection, helpful staff.

Chris ?. A. C.

5/5

I go in there all the time to trade in my gaming bits and friendly staff too boot.

Katie W.

1/5

Braintree cex: went in there on Sunday looking for a ps5 controller with my boyfriend as our trigger broke and we went in there and asked if there was anyway to trade it in a get money off and before I could even finish speaking he cut me off and said no which okay fair enough but the horrible look given to me was no need then I said do you have any ones I can buy he goes to the draw and gives us one after I buy it he says if it’s broken that’s not our fault and there will be no refunds low and behold the controller is broken he was extremely rude and made my severely autistic boyfriend feel very uncomfortable I didn’t get his name but his staff id is 44293 thank you to the member of staff that helped my boyfriend today and got him a working controller you guys are amazing

Aranyi F.

5/5

A very positive experience! These two guys are legends Marcus and Alfie! They are very helpful, professional and their communication is excellent! From now on, the customer service from the two boys is Outstanding! 10 out of 10! More CeX Stuff members could learn from them! Many Tanks Guys! A really Happy customer Here! Best regards Frankie

Peter C.

5/5

I been coming here for years now. I think overall it's been a positive experience. The staff are friendly, and helpful.

Joseph E.

1/5

Took my iPad there to sell, i was offered a terrible price. So didn’t sell it to them. When I went back a few hours later it was a different staff member who offered me a much more reasonable price. I’m happy i got a better price for my Ipad, but not sure i trust some of the staff in there 100%

Jim S.

5/5

Another place my kids love to go to. Their pocket money goes so much further and we all know how long the interest in a game lasts with youngsters. So good value for them and good value for Bank of Mum and Dad too. Very helpful staff too, even when you get there with an eager child who can not make up their mind, 5 minutes before they close. Thank you for that.