wilko - Oxford

Introduction

Wilko, a well-known hardware store chain in the United Kingdom, has a prominent presence in the heart of Oxford, located within the Templars Square Shopping Centre. This store offers a wide range of products and services, making it a one-stop shop for home improvement, DIY, and hardware needs.

Main Services

• Hardware and DIY: Wilko offers a vast selection of hardware and DIY products, including tools, paint, electrical supplies, and plumbing essentials. Whether you're a professional tradesman or a DIY enthusiast, you'll find everything you need under one roof.
• Home Furnishings: Visit Wilko for an extensive range of home furnishings, from beds and mattresses to sofas and dining tables. They also stock a variety of home accessories, such as bedding, cushions, and curtains.
• Kitchen and Dining: Equip your kitchen with Wilko's selection of cookware, cutlery, and kitchen gadgets. They also offer a range of dining tables, chairs, and bar stools to complete your dining space.
• Bathroom and Laundry: Stock up on bathroom essentials, including towels, bath mats, and bathroom furniture. Wilko also provides laundry appliances and accessories.
• Garden and Outdoor: Transform your outdoor space with Wilko's range of gardening tools, plants, and outdoor furniture. They also offer barbecues, outdoor heating, and lighting solutions.
• Toys and Games: Wilko has a dedicated toy section, offering a wide range of toys, games, and puzzles for children of all ages.
• Seasonal and Occasional: Find everything you need for special occasions and seasonal celebrations, including party supplies, decorations, and gifts.

Location and Access

Wilko is situated within the Templars Square Shopping Centre, at 1/2 The Square, Oxford, OX4 3UZ, United Kingdom. The store is easily accessible by various transportation methods:

• Public Transportation: Several bus routes operate nearby, including services 1, 5, 13, 14, and 15. The nearest railway station is Oxford, which is approximately a 20-minute walk from the store.
• Car: The store is easily accessible by car via the A4074 and A4143 roads. There is a large public car park located within the shopping centre, with dedicated disabled parking spaces available.
• Bicycle: The store is conveniently located near several cycle routes, and there are bike racks available for customers to use.

Featured Characteristics

Wilko Oxford offers several unique features to enhance your shopping experience:

• Same-Day Delivery: Enjoy the convenience of same-day delivery on a wide range of products, ensuring you get what you need, when you need it.
• Wi-Fi: Stay connected with free Wi-Fi available throughout the store.
• Payment Options: Wilko accepts various payment methods, including debit cards, NFC mobile payments, and credit cards.
• Click and Collect: Shop online and collect your purchases from the store's Click and Collect point.
• Regular Sales and Promotions: Keep an eye out for regular sales and promotions, both in-store and online, to help you save on your purchases.

Practical Information

Here's some essential information to help you plan your visit to Wilko Oxford:

• Opening Hours:
  • Monday to Friday: 9:00 AM - 8:00 PM
  • Saturday: 9:00 AM - 7:00 PM
  • Sunday: 11:00 AM - 5:00 PM
• Contact Information: Although no telephone number is provided for this store, you can contact Wilko's customer service team via their website (wilko.com/contact-us)
• Accessibility: The store is wheelchair accessible, with dedicated disabled parking spaces and toilet facilities available.

Positive Aspects from Reviews

With an average rating of 4.2/5 from 793 reviews on Google My Business, Wilko Oxford has received numerous positive comments from customers. Some of the most frequently mentioned positive aspects include:

• Wide Range of Products: Customers appreciate the extensive selection of products available, which caters to various needs and budgets.
• Competitive Pricing: Many customers mention that Wilko offers excellent value for money, with competitive prices and regular sales and promotions.
• Well-Stocked and Clean Store: Several customers have praised the store's cleanliness and well-organized layout, making it easy to find what they need.
• Helpful Staff: Wilko's staff has been commended for their friendly and helpful service, with customers mentioning that they are always willing to assist and provide product recommendations.
• Convenient Location: The store's location within the Templars Square Shopping Centre makes it easily accessible for customers, with plenty of parking available.

Despite the overwhelmingly positive feedback, some customers have mentioned long queue times at the checkout, which could be an area for improvement.

❓ Frequently asked questions about wilko

👍 Reviews of wilko

Rob D.

3/5

Like most Wilkinson stores this one is bright and well stocked and the goods are competitily priced, i thought this 5 litre white paint for just £7. The bad news is the woeful queuing for the tills, there is an option to serve yourself if you are paying by card, however this is a bit of a faff, and you feel like an unpaid staff.

Amanda L.

5/5

I received excellent customer service today. First Elizabeth kindly looked up a product on the stores stock website. She was so friendly and seemed very happy and polite. Sandra then took me to the item and gave me some advice regarding ideal products for my needs. She was also very approachable, friendly and content in her work. I will return to this store in the future I shall also recommend it to friends & family

Darrell W.

5/5

Love it been going there for years. They sell all sorts from food to garden stuff house hold stuff all cheap and affordable I love it. Got many garden stuff from there benches BBQs seeds I took to Malaysia that my misses couldn't get. Well cool place

Dessi V.

5/5

Always happy with wilko!! So reasonable price!! I wish that there was another one in city centre. There were no smaller bins and if this could be added it will be even better.

Rachel C.

5/5

Usually the time that I go is quiet if you're picking up click and collect. Staff are friendly and sometimes there are great deals in store. If your looking for something that may have sold out at other Local wilko's try this one

Michal S.

2/5

Just went there to see if there was anything decent on sale since it went into administration, but no luck as the shelves were almost empty like for the last 2 years and there was not much on sale at all. Such a shame as it used to be a lovely place to shop.

Lorraine J.

5/5

I do like the occasional trip to wilko. They are very good at having in stock what is displayed on their website. Not enough Staff available for checkouts which clearly frustrated waiting customers. Always well stocked and always a good place to bargain hunt for household essentials.

S B.

3/5

This store has a great selection, everything you need plus other stuff you didn't know you needed. You can order online and collect it here too. Many people go to the pound shop near by but many products are cheaper in Wilko like cleaning wipes, hand wash and more! Reason for 3 stars only - You have to check what you have been charged, the pricing can often be wrong (like special offer items being charged normal price) and items often have the wrong price on the shelf, sometimes there are no prices shown. The staff are hit and miss. There are some really nice ones but some are quite rude, one young guy treated me like I had the plague when he saw eczema on my arm.. They rush you at the checkout too, they start serving the next person when you are still trying to pack your stuff which makes me feel quite stressed.